Sourcing
Built on Industry Best Practices Accessible via corporate device eProcurement capabilities with structured workflow Vendor SLA tracking Dashboards to measure KPI (Key Performance Indicators) Utilization & Pattern monitoring, Trend analysis Wireless Rate and Pool optimization Automated integration with inventory, contracts Ad-hoc & numerous standard reports

Dashboard Reporting
Data Management and Analysis   Normalized view of usage, spend and transactions   Visibility across the entire telecom environment Advanced Reporting   Spend by carrier, country, service and usage type Usage Analysis   Identification of individual and group usage patterns   Rate plan optimization and policy recommendations to reduce spend Individual and Hierarchal Views   Permissions based viewing for enhanced control and policy enforcement

Wireless Optimization & Business Analytics
Rate Plan Strategy determines an effective approach   to reduce ongoing costs by reviewing contract rates,   compliance, etc. Optimization is an analysis of wireless usage to determine   true monthly cost considering any airtime options   and promotions. Executive summary and detailed reporting allows business   intelligence required to gain visibility into financial risks   and increase efficiencies. Customizable reporting allows users to drill down to vendor,   cost center or asset and conduct trending analysis.   by usage type

Inventory Management
Centralized inventory management of   voice, data, wireless, network equipment, software and services Automated   Invoice reconciliation   Vendor feeds & usage costing routines validation   Service order inventory updates   MRC updates to billing   Ownership and Location identification for Troubleshooting, Provisioning Accommodates physical & logical configuration, user defined fields Ad-hoc & numerous standard reports

Invoice Reconcillation & Payment
Multimedia (EDI, CD, Paper, etc.) invoice processing Automated charge verification against inventory,   contracts, historical data, user-defined thresholds, etc. Automated approval notification with dashboard summary Online dispute resolution & recovery Automated feeds to A/P systems Multi-level approved charges sent to Billing, Chargeback Ad-hoc & numerous standard reports including   Accrual Report, Missing Invoices, Exceptions, etc.